The other day I saw this quote by Stephen Covey:
“The biggest communication problem is we do not listen to understand. We listen to reply.”
I’ve always considered myself a good listener, how about you?
I enjoy paying attention to what others say, but it’s definitely a different kind of listening when we truly want to understand what someone else is saying!
And despite thinking I was good at this particular skill, I got a whole new perspective a few years ago when I received training from a facilitator who was part of the Compassionate Listening Project